Technical Support

New England Business Machine has always considered itself to be a business partner with it’s customers, not just a vendor. That is why we offer a free technical support hotline for our customers.

If you have a technical question or need support on your office machine please call our hotline number: (413) 788- HELP absolutely free !! or enter your question on the TECH SUPPORT form provided and an authorized service technician will respond promptly. You may also bring your machine to our service center and we will provide free diagnostics and a free service estimate for your review. We also offer free loaners during your machine’s visit at NEBM.